Questions To Ask Estate Agent When Renting In London

Questions To Ask Estate Agent When Renting In London

Renting in Londoncan be quite the hassle. Demand for space is high and you need Lady Luck to be on your side to find a property/ unit that fits your tastes and is within your budget. As a result, it is easy for London renters to be carried away and forget to ask some crucial questions. 

In this article, we offer some key questions that each renter in London should ask before signing that rental agreement. 


Q1: Who Is My Point Person? 

It is important to establish who is your main point of contact. Even with a new property or apartment, there are bound to be some issues. We recommend that you know who exactly you should get in touch within the case of an emergency.  

Q2: What’s Included In The Rent? 

If you have experience house-hunting in London, you will have noticed that some properties are furnished and some are partly furnished. It is critical that you inquire from your estate agent what comes with the rent quoted. This information will guide you on what items to be wary of during your tenure. Every tenant wants to leave with their security deposit intact, right? 

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Q3: Who Is Paying For The Utilities? 

By utilities, we mean electricity, water, gas and council tax. In most tenancy agreements, you will find that it is the tenant who is responsible for paying. However, you might find that the payments may be up for negotiation. All you need to do is ask. 

Q4: Can I Redecorate/ Renovate?

You might have found the perfect property that ticks all your checkboxes except for one, the aesthetic appeal or fittings. Inquire from the estate agent if it’s possible for you to give the walls a new coat of paint. You might have to agree with the landlord on the brand of paint and the colour. After all, not every landlord would like baby blue walls. 

Q5: Am I Allowed A Pet On The Property? 

This is not only a bone of contention between tenants and the property managers, but also between neighbours on the same property. Your pet could be the catalyst of a neighbour’s allergies leading to tension and heightened emotions. To prevent all that, establish this rule before adding your signature to the tenancy agreement. 

Q6: Can You Offer Any Details On My Neighbours? 

It might look like you are being nosy but you are just protecting your right to quiet enjoyment. Londoners are known as to be party animals. By inquiring about the age and profession of your neighbours, you can determine if the space is right for you. 

Q7: Is There Parking On The Property? 

One rare sight in London is a rental unit with parking. But believe it or not, they exist. If you happen to identify a rental property with parking, make sure to inquire if you have to pay for it. Who knows? You might get a subsidized parking fee that is included in the rent.

Also, don’t forget to inquire on whether guests can get extra parking. 

Q8: Is The Boiler Regularly Serviced? 

Who wants to wake up and take a cold shower? We know you know the answer to that one. An oldboiler that is rarely serviced will give you problems in the colder months of the year. Estate agents are required to keep accurate and detailed reports of their property. Request that the estate agent offers the information.  


We understand that it can be a daunting task to find a house that ticks all the checkboxes and on top of that to remember all the questions to ask your real estate agent. 
If the same problem is troubling you, then do visit our website for affordable and new build property to rent or buy in London and we would be happy to answer all your questions. 

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Refundable Holding deposit

Capped at 1 weeks rent

Security Deposit

Capped at 5 weeks rent for annual rental under £50,000, or 6 weeks rent for annual rental over £50,000


The agreed monthly rent

Changes to tenancy

Capped at £50 inc VAT

Early termination charge

Not exceeding the landlord’s financial losses

Late payment of rent

Interest of 3% above BoE base rate for each day the rent is late, once it is 14 days overdue

Replacement keys

Reasonable costs or give the tenant the option to purchase themselves

Utilities, council tax, communication services, TV Licence etc

Tenants own responsibility unless otherwise stated in contract

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